Terms & Conditions of https://crosman.ca/

Thank you for visiting https://crosman.ca/!

Before using our services, it is important to read all conditions because using them you agree to be bound by these terms in their entirety.

Acceptance of Terms of Use

The Website https://crosman.ca/ and services on these pages are offered by:

Distrilogistic Canada.

Distrilogistic Canada owns and operates this Website. This User Agreement sets out the conditions for access and use of the Website. When you visit and use the Website, you agree to be bound by the terms of this agreement. If you do not agree to any or all the terms and conditions, the rules, the policies set forth in this agreement, do not access nor use this Website. Distrilogistic Canada may change the terms in this Agreement at any time without any prior notice.

Please bear in mind that the English version of the Terms and Conditions of this website is translated from French. In case of any contradiction, the terms of the French form will govern any translated form.

General condition of sale

Please read the following rules carefully: these conditions of sale govern your purchases on the Website https://crosman.ca/. They set your rights and obligations. By placing an order on the site https://crosman.ca/ you imply your irrevocable acceptance of these rules. Within the order confirmation, you will find the products description, the payment due including the applicable taxes, shipping and duties if applicable. The ordered products will be delivered to the address provided on the final invoice. You choose by yourself the shipment method of your products at the time of closing your order on the https://crosman.ca/. The shipment method as well as the real costs which are associated to it will be indicated in the final invoice.

Property and limitations relative to the use

All which is shown or accessible through the Website, including (but not limited to) articles, texts, photos, images, illustrations, audio clips, video clips, software and codes (collectively, the contents) are protected by the Canadian and foreign laws. Specifically, the laws regarding copyright, and content belonging to Distrilogistic Canada, to its LICENSEES or to the person recognized as being the supplier of the content. You have to respect all the other notices of copyright, information and limitations on or in the content which you can reach through the Website. THE USE, REPRODUCTION, MODIFICATION, PUBLIC EXECUTION OR PUBLICATION, DOWNLOAD, INTERNET DISPLAY, TRANSMISSION, REDISTRIBUTION OR OTHER EXPLOITATION OF the WEBSITE OR ANY CONTENT, THE CREATION OF DERIVED PRODUCTS, ALTOGETHER OR PARTIALLY, EXCEPT SUCH AS IT IS EXPRESSLY PLANNED IN the PRESENT, IS FORBIDDEN WITHOUT THE EXPRESS WRITTEN PERMISSION OF DISTRILOGISTIC CANADA. If you wish to obtain the written authorization to reproduce some content, please communicate with the Distrilogistic Canada by email: csr@distrilogistic.ca

Registration

To use certain functions of the Website, you can be asked to create an account. By doing so, you agree:

1. To supply accurate, up-to-date and complete information such as is it requested on the registration form;

2. To maintain and to immediately update the information which you supply to keep it sincere, accurate, up-to-date and complete.

If Distrilogistic Canada has reasonable motives to believe that this information is false, inaccurate, not up to date or incomplete, Distrilogistic Canada reserves the right to suspend your right of access and use of the Website (or of a part of it) or to terminate it.

Password

To use certain functions of the Website, you will need a user name and a password at the conclusion of the account creation process. It falls to you to protect the confidentiality of the password and the account, and you are responsible for all the activities made through the use of your password or your account. You agree to inform Distrilogistic Canada at once about any unauthorized use of your password/account or other security breach, and to make sure to logout at the end of every session. Distrilogistic Canada is not to be held responsible for any loss or damage ensuing from the defect of Distrilogistic Canada or from an inability to protect your password or account information.

Contract between parties

At the time of ordering a product the Website, the conditions, having been accepted by you (the consumer), will establish a valid and enforceable contract (the "contract") between you and Distrilogistic Canada.

Sale tax

In addition to the purchasing price displayed on the Website, you will be charged a sale tax according to your shipping address and the rate current of the date of the invoice of your order. The Website will provide you an estimate, in Canadian dollars, of the total amount of your order including all taxes and shipping charges, at the time of order.

Exemption of liability

The present Website is supplied "as it stands" and without any guarantees explicit or tacit, whatever they may be. WHEN YOU VISIT AND USE THE WEBSITE, YOU RECOGNIZE AND ACCEPT THAT YOU DO SO AT YOUR OWN RISKS. DISTRILOGISTIC CANADA FORMULATES NO STATEMENT OR GUARANTEE for this Website, including but not limited to : 

  • the ACCURACY, the THOROUGHNESS, the RELIABILITY, and the RELEVANCE of the Website AND/OR the CONTENT;
  • AS FOR THE MARKETABILITY OR FOR THE ADAPTATION FOR A PARTICULAR USAGE OF the CONTENT INCLUDING BUT NOT LIMITED TO THE INFORMATION, DATUM, SOFTWARE, PRODUCT OR THE SERVICEs CONTAINED WITHIN THE WEBSITE OR OFFERED THROUGH the WEBSITE;
  • the CONTINUOUS AND UNINTERRUPTED FUNCTION OF the WEBSITE WITHOUT ERRORS;
  • the correction of DEFECTS OR ERRORS ON THE WEBSITE;
  • THE ABSENCE OF VIRUS OR HARMFUL ELEMENTS IN THE WEBSITE; AND
  • THE TRANSMISSION OF COMMUNICATION THROUGH the WEBSITE

Limitation of Liability

SUBJECT TO THE APPLICABLE LEGISLATION, DISTRILOGISTIC CANADA AND ITS MANAGERS, ADMINISTRATORS, EMPLOYEES, REPRESENTATIVES, LICENSEES OR THEIR SUCCESSORS AND RESPECTIVE LEGAL SUCCESSORS, WILL NOT BE HELD RESPONSIBLE ON ANY ACCOUNT FOR ANY DAMAGE:

  • SPECIAL, INDIRECT OR SECONDARY OF SOME NATURE, Including, IN PARTICULAR SOME LOSS OR NATURAL DAMAGE OR BEING OF A LOSS OF BUSINESS AND/OR SAVINGS, OF A LOSS OF DATA AND/OR OF A LOSS OF PROFIT WHATEVER IS THE CAUSE, AND WHETHER OR NOT IT IS BASED ON A CONTRACT (Including NEGLIGENCE OF AN ESSENTIAL OBLIGATION), THE CIVIL LIABILITY (Including THE CARELESSNESS) OR OTHERWISE, EVEN IF DISTRILOGISTIC CANADA KNEW OR SHOULD HAVE KNOWN THE POSSIBILITY OF SUCH DAMAGES;
  • OR LOSS AT THE END OF THE PRESENT AGREEMENT, WHETHER OR NOT IT IS BASED ON A CONTRACT (INCLUDING NEGLIGENCE IN AN ESSENTIAL OBLIGATION), CIVIL LIABILITY (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEEDING ONE HUNDRED CANADIAN DOLLARS ($100 CAD) EVEN IF DISTRILOGISTIC CANADA KNEW OR SHOULD HAVE KNOWN THE POSSIBILITY OF SUCH DAMAGES;                                                                                         
  • ARISING FROM the FAILURE OF DISTRILOGISTIC CANADA OR OF YOUR FAILURE TO PROTECT YOUR PASSWORD OR ACCOUNT INFORMATION.

DISTRILOGISTIC CANADA EXPRESSLY DECLINES ANY RESPONSIBILITY TOWARD THE ACTS, THE OMISSIONS OR THE BEHAVIOR OF ANY THIRD PARTY USER OF THE WEBSITE OR OF ANY ANNOUNCER OR SPONSOR OF THE WEBSITE (COLLECTIVELY KNOWN AS A THIRD PARTY USER). DISTRILOGISTIC CANADA AND ITS MANAGERS, ADMINISTRATORS, EMPLOYEES, REPRESENTATIVES, LICENSEES WILL NOT BE HELD RESPONSIBLE ON ANY ACCOUNT FOR SOME LOSS, DAMAGE (Including THE SPECIAL, INDIRECT DAMAGE OR SECONDARY) OR ARISING IN ANY WAY:

  • FROM THE ACTS, THE OMISSIONS OR THE BEHAIOR OF ANY THIRD PARTY USER OF THE WEBSITE;
  • AND THROUGH THE USE OR OF THE INCAPACITY OF USING ANY SOFTWARE, CONTENT, GOODS OR SERVICES OF A SITE OR OFFERED THROUGH A SITE CONNECTED WITH THE WEBSITE.

IF YOU DECIDE TO VISIT OR TO USE A SITE CONNECTED TO THE WEBSITE, OR CONNECTED CONTENT, MATERIAL, SOFTWARES, GOODS OR SERVICES FROM A SITE ITSELF LINKED TO THE WEBSITE, YOU DO IT ENTIRELY AT YOUR OWN RISKS.

BY THE PRESENT YOU CLEAR DISTRILOGISTIC CANADA AND ITS MANAGERS, ADMINISTRATORS, MANDATORIES AND THEIR SUCCESSORS AND RESPECTIVE LEGAL SUCCESSORS OF ANY DAMAGE THAT YOU COULD SUFFER, AND AGREE NOT TO SUBMIT ANY CLAIMS ARISING OUT OF YOUR PURCHASE OR FROM USE OF PRODUCTS AND/OR SERVICES OFFERED THROUGH THE WEBSITE, IN PARTICULAR BY THIRD PARTIES.

Compensation

By using this Website you agree to hold Distrilogistic Canada and its managers, administrators, employees, representatives, licensors and their successors and respective legal successors unhurt, under protection and to side with them as for all complaints, requests, responsibilities, expenses or spending of some nature, including, in particular, fees and legal outlays resulting directly or indirectly:

  • Of the violation of one of the conditions of the present agreement;
  • Of your visit or incapacity of visiting or using the Website or any site to which the Website is or can be occasionally connected with;
  • Of your usage of publications, communications, distributions or downloads of any nature through the Website, or from the fact that you have trusted them; and/or
  • Of the violation of legislation or regulations.

Confidentiality of personal information

Distrilogistic Canada respects your right to protect the confidentiality of your personal information.

Data protection

You acknowledge that the site https://crosman.ca/, collects, processes and exploits data concerning you in order to complete transactions and ensures the conformity of your transaction with applicable laws. Distrilogistic Canada is committed to protect your personal data accordingly to a confidentiality agreement.

If you wish to access the personal data collected by Distrilogistic Canada, you can modify or update your personal data by identifying yourself on our Website.  Use the following address: https://www.https://crosman.ca//customer/account/

You can also communicate with the Distrilogistic Canada customer’s service at 1-866-662-4869 from Monday to Friday from  am until 5:00 pm EST. We will provide the information within a week. A proof of identification can be required. This information is supplied without any expenses on your part.

We reserve the right to refuse your information request. If it is the case, we will explain the reason to deny the request.

 

Payment methods

The Website accepts Visa and MasterCard credit cards, and PayPal transactions.

When your purchase is paid in a secured way by PayPal, here is an overview of the measures taken by PayPal to guarantee the security of your information:

  • The use of extremely sophisticated encryption and fraud prevention tools;
  • The sending of a confirmation email every time you make a payment.
  • The consumer’s financial information is not shared with anyone, including the dealer

Should a credit be issued, the refund will be performed according to the initial method of payment.

Absence of advice

The information contained in the Website is given only for informational purposes. It does not aim to be a legal, accounting, fiscal advice, of investment, financial, medical or other order, and you do not have to refer to the information to get yourselves such advice.

Hyperlink

The Website contains hyperlinks to other websites. These hyperlinks are only offered to upgrade your experience and cannot be interpreted as approbation from Distrilogistic Canada of one of these third party sites. Distrilogistic Canada is not responsible of the content of a third party site nor formulates any declaration or guarantee concerning such a site. The websites whose link(s) appear(s) on our Website are independent from Distrilogistic Canada and the latter has no control over their contents. Therefore, Distrilogistic Canada cannot be held responsible and provides no guarantee and emits no statement towards the correctness, towards the opportunity and towards the exhaustive character of the contained information on these websites.

Even if Distrilogistic Canada encourages hyperlinks on its Website, it does not wish to be connected to any third party website:

  • That contains, displays or transmits illicit, threatening, offensive, slanderous, obscene, vulgar, pornographic, blasphemous or indecent information of any nature, including, particularly, any content constituting or encouraging a criminal behavior. Any that would give rise to the civil liability and would constitute a violation of some legislation or local, state, provincial, national or international regulations, which may strike a blow or damage the activities, the companies, the credibility or the integrity of Distrilogistic Canada or which contains, shows or transmits some material or information of any nature which encourages racism, sectarianism,  hatred or any type of physical abuse against a group or a person, which could be harmful to the minors, which aims or recommends the harassing of another person, offers material with sexual or violent character in which minors are exploited, give instructions onto illicit activities, including notably, the manufacture or the purchase of illegal weapons;
  • Which contains, shows or passes on some information, software or other material which violates or breaks the rights of others, including material which constitutes an infringement on the private life or on the protection of the personality rights, or which is protected by copyright, brand mark or another right of property. Distrilogistic Canada reserves the right to forbid or to refuse a hyperlink in the Website, including, but not limited to, a hyperlink which contains or offers a contents or information of a foresaid nature, at any time. You agree to remove any hyperlink which you can have in the Website at request of Distrilogistic Canada. We would be happy to hear any commentary you might have regarding external links that we have put on our Website.

Delivery

Distrilogistic Canada will send the product(s) that you have ordered to the address indicated in the order confirmation. SHIPPING DELAYS GIVEN BY THE TRANSPORT SOCIETY ARE ONLY APPROXIMATIVE. We decline any responsibility toward damages, costs and/or delays related to shipping.

Return policy

All of the product returns are subjects to the return policy of Distrilogistic Canada. Some limitations apply. Please follow instructions in Shipping and Return Section.

Order cancellation, availability, articles price

When you order goods on the Website you have to transmit complete and accurate personal information, including but not limited to: name, phone number, e-mail, credit card number and shipping/billing address, as well as any other wanted piece of information.

The fact that you receive an electronic and/or any form of order confirmation does not mean that we accept your order nor establish a confirmation of our sale offer. The order we receive from you is considered to establish a bid which is valid for reasonable deadlines, unless agreed otherwise. Distrilogistic Canada, in its absolute discretion, reserves the right at any time after the reception of your order and without any prior notice, to supply you a lesser quantity of the article(s) you ordered. Distrilogistic Canada in its absolute discretion, reserves the right, at any time after the reception of your order, to accept or to refuse your order. Articles presented on the site are available while in inventory. Distrilogistic Canada will make every attempt to ship your product to meet the estimated deadlines indicated through the Website when you placed your order. The estimated deadlines are in working days (I.e. Monday to Friday) excluding holidays.

To obtain information and pricing about our products or for any information concerning the state of your order, or simply where to obtain assistance please communicate with the Distrilogistic Canada. Customer Service at 1-866-662-4869 from Monday to Friday, from 08:30am to 5:00 pm EST.

You recognize and agree that the price of the goods and the services can change without prior notice and that the goods are subject to availability. The sale of goods is invalid where the law forbids it. Distrilogistic Canada, in its absolute discretion, has the right, at any time after the reception of your order, to refuse it for any motive. If the goods and/or services are displayed at an inaccurate price (due to a typographical error or an error in the information used to calculate the price) Distrilogistic Canada, in its absolute discretion, has the right at any time after the reception of your order, to refuse it.

ALL PRICES ARE IN CANADIAN DOLLARS AND ARE VALID ONLY IN CANADA. The prices shown on the Website for the items available for purchase do not include taxes or shipping costs. All the prices shown on the Website are subject to confirmation by Distrilogistic Canada following your order. Distrilogistic Canada has the mandate to offer you competitive prices on the products it represents. We reserve the right to modify the prices of products at any time, especially but not limited to rectifying the possible pricing errors.

BY THE PRESENT YOU CLEAR DISTRILOGISTIC CANADA AND ITS MANAGERS, ADMINISTRATORS, MANDATORIES AND THEIR SUCCESSORS AND RESPECTIVE LEGAL SUCCESSORS OF ANY DAMAGE THAT YOU COULD SUFFER, AND AGREE NOT TO SUBMIT ANY CLAIMS ARISING OUT OF YOUR PURCHASE OR FROM USE OF PRODUCTS AND/OR SERVICES OFFERED THROUGH THE WEBSITE, IN PARTICULAR BY THIRD PARTIES.

Right of retraction    

1. The procedure to be followed for a request for reimbursement within the exercise of your right of withdrawal:

  • Inform us of your decision to cancel the contract in the 30 calendar days following the delivery of the product or the purchase date;
  • Product must be sent back in its original package, unopened;
  • In accordance to the procedure described in the Return Policy paragraph Distrilogistic Canada reserves the right of charging 15% remarketing fees following the return;

It falls on you, as long as the product is in your possession, to ensure its integrity.

2. Before returning a product, please make sure to:

  • Possess a RA number from the customer’s service. Contact the Distrilogistic Canada customer service at 1-866-662-4869, Monday to Friday from 08:30am to 05:00pm EST. 
  • Join all accessories, guarantees and other provided equipment (unless specified otherwise);
  • Re-use, whenever possible, all elements of the original packaging, unless it has been damaged during the opening;
  • Clearly write the return address and the RA number;
  • Seal the package adequately. Following the above steps to the letter ensures that your parcel rapidly gets to destination in good condition.

If you do not follow the aforementioned procedure and if the condition of the product received by Distrilogistic Canada reveals that you failed in your obligation of caution, your refund will be modified accordingly.

Product sent by mistake, or defective

Defective product (or presenting a defect of conformity).

If a product has been shipped by mistake, is incomplete or defective, and/or which you deem that it must be repaired or replaced, please contact the Distrilogistic Canada customer service to discuss modalities at 1-866-662-4869 from 08:30 am to 05:00pm EST, from Monday to Friday.

In the case where a credit would have been accorded to you, the refund will be emitted according to the method of payment.

Out of order products

TO SAVE ON SHIPPING FEES, DISTRILOGISTIC CANADA ONLY SHIPS COMPLETE ORDERS TO CONSUMERS. DISTRILOGISTIC CANADA STRONGLY SUGGESTS CONSUMERS TO CREATE DISTINCT ORDERS FOR PRODUCTS THAT ARE IN INVENTORY AND OUT OF ORDER (B.O).

Distrilogistic Canada cannot confirm the exact time of delivery for products on backorder. A variable period from can arise before the reception of your parcel. The Website reserves the right to cancel an order and to refund the cost of a product if it is unavailable from the manufacturer. If you have backordered product(s), Distrilogistic Canada will communicate with you (within 8 weeks of the ordering date) to discuss the expedition of products on hand and to keep/cancel the remainder of the order. If the order will have separate deliveries, the shipping fees will still be covered by the buyer.

Code of conduct

You may have the opportunity to download, publish, or display information, ideas and opinions by means of products critics, answers, and comments posted on the Website (collectively known as the "user content").

By choosing to visit the Website and by transmitting user content, you agree to respect the federal, provincial, territorial legislation and the regulations and other applicable laws as well as the other conditions of these terms of use and any rule which can be published from time to time by Distrilogistic Canada.

Furthermore, without limiting the impact of what precedes, you agree not to download, to show, to transmit by e-mail or any other means, any user content which:

  • Constitutes an unrequested or unauthorized promotional or advertising content, spams, chain emails, pyramidal operations or any type of request;
  • Violates a patent, a trademark, a commercial trade secret, a copyright or the protection of the private life of a third;
  • Is illegal, harmful, threatening, excessive, criminal, slanderous, vulgar, obscene, resentful, or which constitutes harassment, violates the private life of others, or shows itself discriminatory from the point of view of the race, of the ethnic origin or otherwise;
  • Contains any shape of destructive software as a virus, an IT worm, a Trojan horse, a logic bomb, a robot of cancellation of message, any other harmful component or file, programs or IT code, intended to interrupt, to destroy or to limit the functions of a software, a computer hardware or an equipment of telecommunication; collect or  gather or keep an element of information (including information that allow to identify an individual) concerning other users of the Website, including e-mail addresses, without the express consent of these other users;
  • Misleads others, creates a false identity towards the expeditor or the origin of the message, forges a header or manipulates a username in order to hide the origin of some content transmitted through the Website;
  • Impersonates someone or an entity, including but not limited to, a Distrilogistic Canada employee, the head of a discussion group, a guide or a host, or makes a false declaration concerning your affiliation to an individual or an entity and/or anyhow misrepresents such affiliation;
  • Tries to obtain unauthorized access to the Website, to another computer system or to networks connected to the Website, through the extracting of the password or by any other means;
  • Interferes with or disturbs networks or servers connected to the Website or violates the regulations, the policies or the procedures of these networks;
  • Uses, downloads, reproduces or provides someone or any entity the repertory of the users of a Website or other information relative to the users or the use of a site, in full or partially, in another context than your use of the Website.

Security

Please take note that the information which is sent or received over the internet is unsafe in general and that Distrilogistic Canada cannot declare nor declares any guarantee concerning the security of any communication through the Website, or the interception of any information by a third party.

Termination

Anytime, Distrilogistic Canada can, without any prior notice, (and to its absolute discretion and without justification) put an end to your right to visit and use the Website (or a part thereof). Distrilogistic Canada also can put an end to your right to visit and use the Website (or a part thereof), if you are lacking in one of the conditions of the present agreement.

Applicable right and competence

The Website (not including the connected sites) is administered by Distrilogistic Canada. from its offices in the Quebec City, province of Québec, Canada. When you visit or use the Website, you agree that all the questions relative to your visit or use of the Website and/or of the contents are governed by the laws of the province of Quebec and the laws of Canada, without giving effect to any conflicts of laws principles. You accept and by the present recognize the unexclusive competence of the federal Court of Canada and/or courts of the province of Quebec on these questions.

General information

The consent or the renunciation, on behalf of Distrilogistic Canada, of an express or implicit negligence from you in the present agreement, does not establish a consent nor a renunciation of some other different or later negligence. You cannot give in, nor transfer, the present agreement nor some right and/or obligation at the end of this one. If a condition or an arrangement of the present agreement is judged invalid by a competent court, it is separated from it and the other measures remain completely current without being invalidated in some way. The present agreement could not create a private company, a joint venture nor representative's relation between the parts. With the exception of the agreements with Distrilogistic Canada which send back expressly to the present agreement, the present agreement constitutes the complete agreement intervened between you and Distrilogistic Canada  concerning the object of the present.

Typographical errors: the https://crosman.ca/ site cannot be held responsible for possible typographical errors and reserves the right to cancel a past order made by you in case of typographical error regarding the pricing or the availability of one of articles at the time of its order. Distrilogistic Canada can, at any time, modify the proposed products and the price lists applicable to these products, without any prior notice. It is possible that the published information is obsolete and https://crosman.ca/ makes by no means a commitment to update them. The Website https://crosman.ca/ is a commercial division of Distrilogistic Canada.

 

 

 

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