Warranty

Canadian Customer Service open Monday to Friday from 8h30 to 12h00 and from 13h00 to 17h00 EST.

5175 John-Molson,
Quebec  QC  G1X 3X4
CANADA

Distrilogistic Canada
Phone: 1-844-927-8344
E-Mail: csr@orcacoolers.ca

Form :

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LIMITED FIVE-YEAR WARRANTY ON ALL BREAK BARREL AIR RIFLES, PCP RIFLES, PCP PISTOLS PURCHASED ON OR AFTER NOVEMBER 15, 2017 *

Product is warranted to be free of defects in materials and workmanship for 5 years. Buyer should retain the original sales receipt as record of date of purchase. This warranty does not cover gun sights, optical sights (rifles scopes, lasers, and red dot sights), slings and/or other accessories. In the event of a defect under this warranty, Crosman will, at its option, repair or replace the product; provided, however, its inspection indicates that an original defect exists. Crosman reserves the right to replace any product which is no longer available with a product of comparable value and function. If Crosman determines the repair is not covered under the warranty guidelines, there could be a charge to you for the repair.

* NOTE: BREAK BARREL AIR PISTOLS ARE EXCLUDED FROM THIS WARRANTY AND ARE COVERED SEPERATELY UNDER CROSMAN’S STANDARD LIMITED ONE YEAR WARRANTY.

WHAT IS COVERED:

  • Parts and Repair of any factory defect of material or workmanship.
  • Transportation charges to consumer for the repaired product and/or replacement product.

WHAT IS NOT COVERED:

  • Transportation charges to Authorized Service Station for defective product.
  • Normal wear and tear from regular use.
  • Damaged parts as a result from misuse, neglect or tampering.
  • Damage caused by dry-fire, abuse, modification or failure to perform normal maintenance – see Owner’s Manual.
  • Improper installation or maintenance performed by someone other than a Crosman Authorized Service Station.
  • Any other expense.

ANY DISASSEMBLY OR MODIFICATION NOT PERFORMED BY A CROSMAN AUTHORIZED SERVICE CENTER WILL VOID YOUR WARRANTY.

THIS LIMITED WARRANTY DOES NOT INCLUDE CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES OR INCIDENTAL EXPENSES, INCLUDING DAMAGE TO PROPERTY OR ANY OTHER EXPENSE. CROSMAN DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ALLOW LIMITATIONS ON IMPLIED WARRANTIES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. TO THE EXTENT ANY PROVISION OF THIS WARRANTY IS PROHIBITED BY FEDERAL, STATE OR MUNICIPAL LAW, IT SHALL NOT BE APPLICABLE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY.

LIMITED ONE-YEAR WARRANTY ON CO2, VARIABLE PUMP, LEVER ACTION, BREAK BARREL, PCP AIRGUNS *

Product is warranted to be free of defects in materials and workmanship for 1 year. Buyer should retain the original sales receipt as record of date of purchase. If no receipt, the Product is warranted for 1 year from date of manufacture. This warranty does not cover gun sights, optical sights (rifles scopes, lasers, and red dot sights), slings and/or other accessories. In the event of a defect under this warranty, Crosman will, at its option, repair or replace the product; provided, however, its inspection indicates that an original defect exists. Crosman reserves the right to replace any product which is no longer available with a product of comparable value and function. If Crosman determines the repair is not covered under the warranty guidelines, there could be a charge to you for the repair.

* NOTE: “REMANUFACTURED” AIRGUNS ARE EXCLUDED FROM THIS WARRANTY AND ARE COVERED UNDER A SEPARATE WARRANTY.

WHAT IS COVERED:

  • Parts and Repair of any factory defect of material or workmanship.
  • Transportation charges to consumer for the repaired product and/or replacement product.

WHAT IS NOT COVERED:

  • Transportation charges to Authorized Service Station for defective product.
  • Normal wear and tear from regular use.
  • Damaged parts as a result from misuse, neglect or tampering.
  • Damage caused by dry-fire, abuse, modification or failure to perform normal maintenance – see Owner’s Manual.
  • Improper installation or maintenance performed by someone other than a Crosman Authorized Service Station.
  • Any other expense.

ANY DISASSEMBLY OR MODIFICATION NOT PERFORMED BY A CROSMAN AUTHORIZED SERVICE CENTER WILL VOID YOUR WARRANTY.

THIS LIMITED WARRANTY DOES NOT INCLUDE CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES OR INCIDENTAL EXPENSES, INCLUDING DAMAGE TO PROPERTY OR ANY OTHER EXPENSE. CROSMAN DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ALLOW LIMITATIONS ON IMPLIED WARRANTIES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. TO THE EXTENT ANY PROVISION OF THIS WARRANTY IS PROHIBITED BY FEDERAL, STATE OR MUNICIPAL LAW, IT SHALL NOT BE APPLICABLE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY.

LIMITED 30-DAY WARRANTY ON REMANUFACTURED AIRGUNS *

Product is warranted to the consumer for 30 days from date of retail purchase (or one year after last purchase date by dealer) against defects in material and workmanship.

* NOTE: A STICKER ON THE OUTSIDE OF THE BOX AND ON THE OWNER’S MANUAL INDICATES THE PRODUCT IS REMANUFACTURED AND HAS A 30 DAY WARRANTY. ALSO, THE SERIAL NUMBER OF THE PRODUCTS WILL HAVE AN “R” IN THE FIRST POSITION, INDENTIFYING THE PRODUCT AS A REMANUFACTURED PRODUCT.

WHAT IS COVERED:

  • Parts and Repair of any factory defect of material or workmanship.
  • Transportation charges to consumer for the repaired product and/or replacement product.

WHAT IS NOT COVERED:

  • Transportation charges to Authorized Service Station for defective product.
  • Normal wear and tear from regular use.
  • Damaged parts as a result from misuse, neglect or tampering.
  • Damage caused by dry-fire, abuse, modification or failure to perform normal maintenance – see Owner’s Manual.
  • Improper installation or maintenance performed by someone other than a Crosman Authorized Service Station.
  • Any other expense.

ANY DISASSEMBLY OR MODIFICATION NOT PERFORMED BY A CROSMAN AUTHORIZED SERVICE CENTER WILL VOID YOUR WARRANTY.

THIS LIMITED WARRANTY DOES NOT INCLUDE CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES OR INCIDENTAL EXPENSES, INCLUDING DAMAGE TO PROPERTY OR ANY OTHER EXPENSE. CROSMAN DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ALLOW LIMITATIONS ON IMPLIED WARRANTIES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. TO THE EXTENT ANY PROVISION OF THIS WARRANTY IS PROHIBITED BY FEDERAL, STATE OR MUNICIPAL LAW, IT SHALL NOT BE APPLICABLE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY.


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